What artificial intelligence can and cannot do for you

Simple, jargon-free steps you can follow at your own pace and repeat whenever needed. This guide explains what artificial intelligence can and cannot do for you in clear, simple language.

Start with the essentials

If a message creates panic or asks for secrecy, stop. Contact the organisation using a number or app you already trust, not the link in the message.

For what artificial intelligence can and cannot do for you, focus on clarity, safety and choices you can reverse. Keep notes, compare information from several trusted sources and give yourself time to decide.

A five-step approach

1. Decide what outcome would make the biggest difference this week.
2. Gather the information, equipment or contact details you need before starting.
3. Try the smallest safe step and notice what works for you.
4. Write down anything that needs checking with a professional or local service.
5. Review the result after a few days and adjust without rushing.

Useful checks before you continue

• Is the information suitable for your country and personal circumstances?
• Have you checked costs, cancellation terms or possible risks?
• Does a trusted person know your plan when that would be helpful?
• Have you kept copies of important documents or instructions?

Make one change at a time and write down the steps in your own words. Never share passwords or one-time verification codes, including with someone claiming to help.

When to ask for help

Ask a qualified professional when the decision could affect your health, legal rights, pension, savings or personal safety. Take your notes with you and ask them to explain unfamiliar terms. For an immediate danger or medical emergency, contact the emergency service in your country.